When your order is despatched from our warehouse, we’ll send you an email with your tracking number and a link to our carrier’s website to tell you the current status of your delivery.

When your order is despatched from our warehouse, we’ll send you an email. If we have sent your order via courier, this email will contain a tracking number and a link to our courier’s website to tell you the current status of your delivery.
Please note that some deliveries outside of the UK will be sent via an international postal service where parcel tracking is unavailable. If your parcel has been sent via an international postal service, we’ll let you know this in the despatch confirmation email we send you.

If your order has not been delivered within the timescales for your country, please contact us at orders@scatterpin.com. Please remember to include your order number within your message as this will help us speed up the search for your order. We’ll try and get your order sorted as soon as possible.